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2025 Kia Sorento recalls, complaints and safety ratings

There are 3 US recalls for the 2025 Kia Sorento, and 3 in Canada. Owners filed 77 complaints with NHTSA, most often about electrical system. Its best NHTSA overall crash rating is 5 stars.

3US recalls
0urgent recalls
77owner complaints
5★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (3)

Over-the-air fix

Electrical system: instrument cluster/panel

2026-01-26 · campaign 26V046000 · 42,677 vehicles

Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."

Risk and remedy

Risk: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.

Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

Engine and engine cooling: critical fasteners

2025-08-25 · campaign 25V548000 · 30 vehicles

Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.

Risk and remedy

Risk: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the sub engine assembly, free of charge. Owner notification letters are expected to be mailed September 12, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC349.

Electrical system: body control module, software

2025-01-13 · campaign 25V006000 · 74,469 vehicles

Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk and remedy

Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

Canadian recalls (3)

Show 3 Canadian recalls

Lights and instruments

2025-01-14 · campaign 2025-011

Issue: On certain vehicles, a software problem could cause the headlamps and tail lamps to turn off. As a result, the vehicles don't meet certain requirements of Canadian regulations. Note: For the 2025 model year Sorento, this recall also affects hybrid and plug-in hybrid (PHEV) models. Safety Risk: Headlamps and tail lamps that don't work properly cause reduced visibility and make the vehicle less visible to others. Both issues could increase the risk of a crash. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to update the body domain control unit software.

Fuel system

2024-12-11 · campaign 2024-751 · 439 vehicles

Issue: On certain vehicles, the fuel line could become damaged by contact with the steering gear in certain crashes. If this happens, fuel could leak. Note: This recall only affects certain plug-in hybrid models equipped with rack-mounted motor driven power steering (R-MDPS). Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to install an additional protective cover on the fuel line.

Label

2024-08-15 · campaign 2024-549

Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Kia has corrected the compliance label for all new vehicles.

Owner complaints (77)

Owners filed 77 complaints with NHTSA about the 2025 Kia Sorento (7 crashes, 7 injuries reported). Among 24 model years of this model, it ranks #20 for the most complaints (median 255).

Most-reported problemComplaints
Electrical system22
Unknown or other20
Engine19
Power train19
Forward collision avoidance9
Vehicle speed control7
Service brakes6
Visibility/wiper5

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2025 Kia Sorento.

VersionOverallFrontalSideRollover
2025 Kia Sorento SUV FWD5★4★5★4★
2025 Kia Sorento SUV AWD5★4★5★4★

Fuel economy

EPA ratings for each 2025 Kia Sorento version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Sorento AWD 2.5 L Automatic (S8)232825$2,700
Sorento AWD 2.5 L Automatic (AM-S8)202723$2,900
Sorento FWD 2.5 L Automatic (S8)233126$2,600
Sorento FWD 2.5 L Automatic (AM-S8)202923$2,900
Sorento Hybrid AWD 1.6 L Automatic (AM-S6)343434$1,950
Sorento Hybrid FWD 1.6 L Automatic (AM-S6)363636$1,850
Sorento Plug-in Hybrid 1.6 L Automatic (AM-S6)333433$2,050
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.