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2023 Mercedes-Benz EQS recalls, complaints and safety ratings

There are 7 US recalls for the 2023 Mercedes-Benz EQS, and 6 in Canada. Owners filed 60 complaints with NHTSA, most often about forward collision avoidance.

7US recalls
0urgent recalls
60owner complaints
–overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (7)

Back over prevention: warnings, external/pedestrian alert

2025-06-05 · campaign 25V366000 · 94 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Risk and remedy

Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Electrical system: wiring, fuses and circuit breakers

2025-05-12 · campaign 25V255000 · 443 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.

Risk and remedy

Risk: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Remedy: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.

Air bags: critical fasteners

2024-12-20 · campaign 24V960000 · 1 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling a certain 2023 EQS 450+ vehicle. The mounting brackets near the roof may have sharp edges that can damage the side-curtain air bag during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 214, "Side Impact Protection," and 226, "Ejection Mitigation."

Risk and remedy

Risk: An air bag that is damaged during deployment can increase the risk of injury in a crash.

Remedy: Dealers will inspect and if necessary, replace the window airbags, and mounting brackets, free of charge. Owner notification letters were mailed February 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025010005.

Electrical system: wiring, fuses and circuit breakers

2024-02-16 · campaign 24V115000 · 31,848 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.

Risk and remedy

Risk: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Remedy: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.

Seat belts: rear/other, buckle assembly

2023-06-30 · campaign 23V464000 · 6 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.

Risk and remedy

Risk: Unsecured seat belts may not properly restrain occupants in the event of a crash, increasing the risk of an injury.

Remedy: Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070009.

Electrical system: propulsion system

2023-06-05 · campaign 23V405000 · 8,281 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

Risk and remedy

Risk: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

Electrical system: propulsion system, traction battery thermal

2023-05-02 · campaign 23V309000 · 3,828 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."

Risk and remedy

Risk: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

Canadian recalls (6)

Show 6 Canadian recalls

Other

2025-05-30 · campaign 2025-298 · 10 vehicles

Issue: On a small number of vehicles, a software problem could cause the vehicle alerting system not to work properly. As a result, the vehicle may make the wrong sound when reversing. Safety Risk: A vehicle alerting system that doesn't work properly could create an increased risk of a crash and/or injury. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the acoustic vehicle alerting system software.

Electrical

2025-04-17 · campaign 2025-213 · 133 vehicles

Issue: On certain vehicles, the recall repairs completed by a Mercedes-Benz dealer during recall 8297011 (Transport Canada recall no. 2024-105) may not have been done correctly. As a result, a second repair is required. On certain vehicles, the 80 A fuse may not have been manufactured properly. As a result, the fuse could overheat and fail. If this happens, there could be a sudden loss of power to the wheels. This could also cause the instrument cluster not to work. Safety Risk: A fuse and wiring that overheats can create the risk of a fire. A sudden loss of power to the wheels could increase the risk of a crash. Warnings, tell-tales and gauges that don't display could also increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the main fuse box.

High voltage

2024-05-24 · campaign 2024-296 · 720 vehicles

Issue: On certain vehicles, a software problem could cause the main contactors for the high-voltage battery to open. If this happens, there could be a sudden loss of power to the wheels. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the battery management system software.

Electrical

2024-02-16 · campaign 2024-105

Issue: On certain vehicles, the 80 A fuse may not have been manufactured properly. As a result, the fuse could overheat and fail. If this happens, there could be a sudden loss of power to the wheels. This could also cause the instrument cluster not to work. Safety Risk: A fuse and wiring that overheats can create the risk of a fire. A sudden loss of power to the wheels could increase the risk of a crash. Warnings, tell-tales and gauges that don't display could also increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the main fuse box.

Electrical

2023-06-02 · campaign 2023-320 · 368 vehicles

Issue: On certain vehicles, a software problem could cause the electric drive system to shut down unexpectedly while driving. If this happens, there could be a loss of power to the wheels. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the electric drivetrain software.

Brakes

2023-05-17 · campaign 2023-290 · 268 vehicles

Issue: On certain vehicles, a software problem for the electronic stability control system (ESP) could cause the antilock brake system (ABS), acceleration slip regulation (ASR) and electronic brake force distribution (EBD) to malfunction. Also, the speedometer could display 0 km/h while the vehicle is moving. Note: This problem would cause various warnings to display on the instrument cluster. Safety Risk: An electronic stability control system that doesn't work properly could increase the risk of a crash. Additionally, driving a vehicle without a speedometer could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail. The corrective actions for this recall are under development.

Owner complaints (60)

Owners filed 60 complaints with NHTSA about the 2023 Mercedes-Benz EQS (4 crashes, 16 injuries reported).

Most-reported problemComplaints
Forward collision avoidance28
Electrical system18
Service brakes17
Unknown or other16
Structure4
Vehicle speed control3
Fuel/propulsion system3
Visibility/wiper3

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2023 Mercedes-Benz EQS.

VersionOverallFrontalSideRollover
2023 Mercedes-Benz EQS 4 DR RWD––––
2023 Mercedes-Benz EQS 4 DR AWD––––
2023 Mercedes-Benz EQS SUV RWD––––
2023 Mercedes-Benz EQS SUV AWD––––

Fuel economy

EPA ratings for each 2023 Mercedes-Benz EQS version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
EQS 450 4matic Automatic (A1)101105103$700
EQS 450 4matic (SUV) Automatic (A1)797778$950
EQS 450 Plus (SUV) Automatic (A1)878385$900
EQS 580 4matic (SUV) Automatic (A1)797477$950
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.