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2024 Mercedes-Benz EQS recalls, complaints and safety ratings

There are 3 US recalls for the 2024 Mercedes-Benz EQS, and 3 in Canada. Owners filed 12 complaints with NHTSA, most often about electrical system.

3US recalls
0urgent recalls
12owner complaints
–overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (3)

Back over prevention: warnings, external/pedestrian alert

2025-06-05 · campaign 25V366000 · 94 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Risk and remedy

Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Electrical system: propulsion system, traction battery

2024-05-28 · campaign 24V372000 · 14,912 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

Risk and remedy

Risk: A sudden loss of drive power increases the risk of a crash.

Remedy: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

Electrical system: wiring, fuses and circuit breakers

2024-02-16 · campaign 24V115000 · 31,848 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.

Risk and remedy

Risk: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Remedy: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.

Canadian recalls (3)

Show 3 Canadian recalls

Electrical

2025-04-17 · campaign 2025-213 · 133 vehicles

Issue: On certain vehicles, the recall repairs completed by a Mercedes-Benz dealer during recall 8297011 (Transport Canada recall no. 2024-105) may not have been done correctly. As a result, a second repair is required. On certain vehicles, the 80 A fuse may not have been manufactured properly. As a result, the fuse could overheat and fail. If this happens, there could be a sudden loss of power to the wheels. This could also cause the instrument cluster not to work. Safety Risk: A fuse and wiring that overheats can create the risk of a fire. A sudden loss of power to the wheels could increase the risk of a crash. Warnings, tell-tales and gauges that don't display could also increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the main fuse box.

High voltage

2024-05-24 · campaign 2024-296 · 720 vehicles

Issue: On certain vehicles, a software problem could cause the main contactors for the high-voltage battery to open. If this happens, there could be a sudden loss of power to the wheels. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the battery management system software.

Electrical

2024-02-16 · campaign 2024-105

Issue: On certain vehicles, the 80 A fuse may not have been manufactured properly. As a result, the fuse could overheat and fail. If this happens, there could be a sudden loss of power to the wheels. This could also cause the instrument cluster not to work. Safety Risk: A fuse and wiring that overheats can create the risk of a fire. A sudden loss of power to the wheels could increase the risk of a crash. Warnings, tell-tales and gauges that don't display could also increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the main fuse box.

Owner complaints (12)

Owners filed 12 complaints with NHTSA about the 2024 Mercedes-Benz EQS (1 fires, 6 injuries reported).

Most-reported problemComplaints
Electrical system3
Forward collision avoidance3
Structure3
Service brakes3
Lane departure2
Steering2
Unknown or other2
Fuel/propulsion system1

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2024 Mercedes-Benz EQS.

VersionOverallFrontalSideRollover
2024 Mercedes-Benz EQS 4 DR RWD––––
2024 Mercedes-Benz EQS 4 DR AWD––––

Fuel economy

EPA ratings for each 2024 Mercedes-Benz EQS version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
AMG EQS 4matic Plus Automatic (A1)798582$900
EQS 450 4matic Automatic (A1)939895$800
EQS 450 4matic (SUV) Automatic (A1)848283$900
EQS 450 Plus Automatic (A1)959896$800
EQS 450 Plus (SUV) Automatic (A1)888386$850
EQS 580 4matic Automatic (A1)959896$800
EQS 580 4matic (SUV) Automatic (A1)858183$900
EQS 680 4matic Maybach (SUV) Automatic (A1)757776$1,000
EQS 680 4matic Maybach (SUV) Automatic (A1)818181$950
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.