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2018 Ram Promaster City recalls, complaints and safety ratings

There are 2 US recalls for the 2018 Ram Promaster City, and 2 in Canada. Owners filed 16 complaints with NHTSA, most often about engine.

2US recalls
0urgent recalls
16owner complaints
–overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (2)

Steering: rack and pinion

2018-03-06 · campaign 18V149000 · 225 vehicles

Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.

Risk and remedy

Risk: A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.

Equipment: other, labels

2018-02-22 · campaign 18V129000 · 3,460 vehicles

Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Risk and remedy

Risk: If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.

Canadian recalls (2)

Show 2 Canadian recalls

Label

2024-08-15 · campaign 2024-548

Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

Steering

2018-03-07 · campaign 2018-115 · 12 vehicles

Certain vehicles may have been built with a casting defect in the rack and pinion steering gear die-cast housing. This could result in a crack causing a loss of hydraulic fluid and a sudden increase in steering effort, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the steering gear housing and replace the rack and pinion assembly as necessary.

Owner complaints (16)

Owners filed 16 complaints with NHTSA about the 2018 Ram Promaster City (1 fires reported). Among 8 model years of this model, it ranks #4 for the most complaints (median 16).

Most-reported problemComplaints
Engine7
Electrical system3
Exterior lighting2
Power train2
Service brakes1
Steering1
Fuel/propulsion system1
Seat belts1

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2018 Ram Promaster City.

VersionOverallFrontalSideRollover
2018 Ram Promaster City VAN 2WD––––

Fuel economy

EPA ratings for each 2018 Ram Promaster City version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Promaster City 2.4 L Automatic 9-spd212824$2,800
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.