Is your car affected?
Check by VIN to confirm the
exact model and see every recall for it.
Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.
US recalls (1)
Exterior lighting: turn signal
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk and remedy
Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Canadian recalls (2)
Show 2 Canadian recalls
Label
2024-08-15 · campaign 2024-548
Issue:
On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.
Safety Risk:
This error does not affect vehicle safety.
Corrective Actions:
This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Lights and instruments
2021-09-22 · campaign 2021-577
Issue:
On certain vehicles, the turn signal indicator does not flash quickly to indicate when a turn signal bulb is not working. Canadian regulations require a change in the flash rate of the turn signal indicator when a turn signal bulb stops working.
Safety Risk:
This problem could cause a driver to be unaware that the turn signals are not working. Turn signals that do not work may cause a person not to recognize when a driver intends to turn or change lanes. This could increase the risk of a crash.
Corrective Action:
FCA Canada will notify owners by mail and instruct you to bring your vehicle to a dealer to update the body control module (BCM) software.
Owner complaints (5)
Owners filed 5 complaints with NHTSA about the 2019 Ram Promaster City (1 crashes, 2 injuries reported). Among 8 model years of this model, it ranks #5 for the most complaints (median 16).
| Most-reported problem | Complaints | |
|---|
| Electrical system | 2 | |
| Air bags | 1 | |
| Steering | 1 | |
| Structure | 1 | |
Crash test ratings
NHTSA 5-Star Safety Ratings for the 2019 Ram Promaster City.
| Version | Overall | Frontal | Side | Rollover |
|---|
| 2019 Ram Promaster City VAN 2WD | – | – | – | – |
Fuel economy
EPA ratings for each 2019 Ram Promaster City version.
| Version | City MPG | Highway MPG | Combined | Yearly fuel cost |
|---|
| Promaster City 2.4 L Automatic 9-spd | 21 | 28 | 24 | $2,800 |
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport
Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada).
Recalls updated 2026-10-30.