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2020 Volkswagen Jetta recalls, complaints and safety ratings

There are 6 US recalls for the 2020 Volkswagen Jetta, and 7 in Canada. Owners filed 54 complaints with NHTSA, most often about electrical system. Its best NHTSA overall crash rating is 5 stars.

6US recalls
0urgent recalls
54owner complaints
5★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (6)

Fuel system, gasoline

2024-02-14 · campaign 24V110000 · 261,257 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

Risk and remedy

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

Electrical system: ignition, switch

2023-08-30 · campaign 23V604000 · 62,538 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

Risk and remedy

Risk: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

Tires: pressure monitoring and regulating systems

2022-10-31 · campaign 22V815000 · 296,044 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Risk and remedy

Risk: An undetected sudden loss of pressure in all four tires increases the risk of a crash.

Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

Air bags: air bag/restraint control module

2021-06-30 · campaign 21V492000 · 379 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.

Risk and remedy

Risk: Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.

Remedy: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.

Seats

2020-08-26 · campaign 20V505000 · 5,376 vehicles

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Risk and remedy

Risk: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

Service brakes, hydraulic: foundation components, disc

2020-06-17 · campaign 20V359000 · 1 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.

Risk and remedy

Risk: If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.

Remedy: Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.

Canadian recalls (7)

Show 7 Canadian recalls

Fuel system

2024-02-14 · campaign 2024-095

Issue: On certain vehicles, a seal for the suction jet pump inside the fuel tank could fail. As a result, fuel may flow directly into the evaporative emission control system (EVAP). If this happens, fuel could leak from the charcoal canister. Note: This problem could cause a fuel odor, the fuel nozzle to stop early and/or fuel to spill when refueling. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the suction jet pump.

Electrical

2023-08-31 · campaign 2023-487

Issue: On certain vehicles equipped with a key ignition switch, a fuse in the ignition switch could fail. If this happens, the vehicle can lose power while driving and cause the engine to stall. This could also cause the airbag system and turn signals not to work. Safety Risk: A sudden loss of power could increase the risk of a crash. An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to replace the ignition switch.

Airbag

2021-06-30 · campaign 2021-404 · 18 vehicles

Issue: On certain vehicles, the airbag control module may not be mounted properly. As a result, the airbag may not inflate in a crash, or it could inflate suddenly while driving. Safety Risk: An airbag that does not inflate properly could increase the risk of injury in a crash. Additionally, an airbag that inflates suddenly while driving could increase the risk of injury or a crash. Corrective Action: Volkswagen will notify owners by mail and instruct you to bring your vehicle to a dealer to replace the airbag control module.

Seats and restraints

2021-01-27 · campaign 2021-031 · 29 vehicles

Issue: On certain vehicles, the driver's seat frame may not have been properly welded. As a result, the seat frame could fail and move in a crash. Safety Risk: A seat frame that fails could cause an increased risk of injury in a crash. Corrective Actions: Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the driver's seat. The seat frame will be replaced, as necessary.

Brakes

2021-01-20 · campaign 2021-014 · 215 vehicles

Issue: On certain vehicles, a front brake hose may be too long and could rub against the steering mechanism. This can cause damage to the hose that could result in a brake fluid leak. If this happens, a driver may have reduced braking. Safety Risk: Reduced braking can cause extended stopping distances and increase the risk of a crash. Corrective Actions: Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the front brake hose. It will be replaced, if necessary.

Seats and restraints

2020-08-26 · campaign 2020-392

Issue: On certain vehicles, parts of the front seat frame and backrest adjuster may not have been properly welded. As a result, the backrest adjustment could break in a rear-end crash and allow to seat to move. Safety Risk: A seatback that fails could cause an increased risk of injury in a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the driver and passenger front seats. The seatback frames will be replaced, as necessary.

Brakes

2020-06-17 · campaign 2020-275 · 5 vehicles

Issue: On certain vehicles, the front brake caliper mounting bolts may not be properly tightened. This could cause the bolts to loosen, which may result in reduced brake effectiveness. Safety Risk: Reduced brake effectiveness could cause an increase in stopping distance and create the risk of a crash. Corrective Actions: Volkswagen will notify owners and instruct you to take your vehicle to a dealer to replace the front brake caliper mounting bolts.

Owner complaints (54)

Owners filed 54 complaints with NHTSA about the 2020 Volkswagen Jetta (1 crashes, 2 injuries reported). Among 43 model years of this model, it ranks #25 for the most complaints (median 160).

Most-reported problemComplaints
Electrical system17
Unknown or other13
Engine12
Service brakes7
Power train7
Fuel/propulsion system5
Steering4
Vehicle speed control3

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2020 Volkswagen Jetta.

VersionOverallFrontalSideRollover
2020 Volkswagen Jetta 4 DR FWD5★4★5★4★

Fuel economy

EPA ratings for each 2020 Volkswagen Jetta version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Jetta 1.4 L Automatic (S8)304034$1,950
Jetta 1.4 L Manual 6-spd304034$1,950
Jetta 2.0 L Manual 6-spd253328$2,400
Jetta 2.0 L Automatic (AM-S7)253228$2,400
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-31.