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2021 Volkswagen Jetta recalls, complaints and safety ratings

There are 4 US recalls for the 2021 Volkswagen Jetta, and 3 in Canada. Owners filed 70 complaints with NHTSA, most often about service brakes. Its best NHTSA overall crash rating is 5 stars.

4US recalls
0urgent recalls
70owner complaints
5★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (4)

Equipment: electrical, infotainment

2022-07-20 · campaign 22V514000 · 43,091 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy

Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

Air bags: air bag/restraint control module

2021-06-30 · campaign 21V492000 · 379 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.

Risk and remedy

Risk: Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.

Remedy: Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.

Seats: critical fasteners

2021-02-01 · campaign 21V038000 · 57 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.

Risk and remedy

Risk: The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.

Remedy: Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.

Back over prevention: sensing system, camera

2020-11-18 · campaign 20V716000 · 32,048 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy

Risk: A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Canadian recalls (3)

Show 3 Canadian recalls

Visual system

2022-07-20 · campaign 2022-382

Issue: Under certain conditions, the rearview camera image may not appear on the center screen. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealership to update the infotainment software.

Airbag

2021-06-30 · campaign 2021-404 · 18 vehicles

Issue: On certain vehicles, the airbag control module may not be mounted properly. As a result, the airbag may not inflate in a crash, or it could inflate suddenly while driving. Safety Risk: An airbag that does not inflate properly could increase the risk of injury in a crash. Additionally, an airbag that inflates suddenly while driving could increase the risk of injury or a crash. Corrective Action: Volkswagen will notify owners by mail and instruct you to bring your vehicle to a dealer to replace the airbag control module.

Visual system

2020-11-18 · campaign 2020-556

Issue: On certain vehicles, a software problem could cause the rearview camera image not to display or cause it to freeze. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealer to update the rearview camera software.

Owner complaints (70)

Owners filed 70 complaints with NHTSA about the 2021 Volkswagen Jetta (3 crashes, 1 injuries, 2 deaths reported). Among 43 model years of this model, it ranks #24 for the most complaints (median 160).

Most-reported problemComplaints
Service brakes25
Electrical system13
Unknown or other11
Fuel/propulsion system10
Forward collision avoidance9
Air bags5
Engine5
Lane departure4

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2021 Volkswagen Jetta.

VersionOverallFrontalSideRollover
2021 Volkswagen Jetta 4 DR FWD5★4★5★4★

Fuel economy

EPA ratings for each 2021 Volkswagen Jetta version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Jetta 1.4 L Automatic (S8)293933$2,050
Jetta 1.4 L Manual 6-spd304134$1,950
Jetta GLI 2.0 L Automatic (AM-S7)243528$2,400
Jetta GLI 2.0 L Manual 6-spd243328$2,400
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.